Success Stories

Always Beyond goes always beyond for our clients. Here’s how our managed IT services have made a difference for a property management company from Alberta.

Human: Jamie

Industry: Property Management

Length of Partnership: 10+ Years

Prior to partnering with Always Beyond, Jamie’s property management company faced significant challenges with their previous managed IT services provider. The existing provider was primarily reactionary – meaning issues were addressed only after they arose. This resulted in costly downtime and inefficiencies.

• Jamie’s company required a more reliable and proactive IT solution to minimize disruptions and streamline operations.

Much like Neptune and his trident, we implemented a three-pronged approach:

• Proactive Support: Anticipating potential issues before they become problems, ensuring IT infrastructure remained operational with minimal interruptions.
• Seamless Transition: Completely restructuring the company’s email system, transitioning away from outdated address formatting while retaining and archiving all previous communications.
• Minimal Client Involvement: Arranging all activities to minimally affect the company’s employees as they continued to work, ensuring an unbroken focus on core business functions.

Jamie’s company saw positive results across the board, including:

• Reduced Downtime: The transition to our services resulted in virtually no lost operational time.
• Enhanced IT Efficiency: Once our solutions were implemented, Jamie’s company experienced a reduced frequency of issues.
• Support During Growth: Over the course of 10 years, we pivoted our approach many times, allowing Jamie’s company to onboard new employees and undergo organizational change without a break in service.

Q: How would you describe Always Beyond’s services if they were an animal?

• “Stealthy, like a panther. They’re effective but unobtrusive… An agile predator that swiftly resolves issues without drawing attention.“
• – Jamie